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Training Frequently Asked Questions 

  • How do I redeem my eCPR card?

We have a link to a PDF file that explains the process. Click HERE.

  • What is the difference between BLS ,Family & Friends and Heartsaver?

Are you a Nurse, Doctor, Hospital/Clinic Personnel or Dental Assistant? If you said yes, than you are looking for the BLS course. Click HERE.


If you are an individual with little or no medical training, looking for a course completion for another job such as in a day-care or school, then you are looking for the Heartsaver course. While Fmaily and Friends is a non-certification class Click HERE.

  • When do I have to recertify?

Recertification is recommended every 2 years, your card has a renewal date on the bottom corner

  • How long is a CPR class?

Four to six hours for a full cpr course, the same for first aid.

  • How old do I have to be to take a CPR class

There are no age requirements for CPR as long as you understand and can pass the course.

  • If I am currently enrolled in a class and can no longer make it how can I reschedule?

  • Can I have a refund to a Community Training class that I can no longer attend?

  • How do I register for a Community training class? 

Fill out our online registration form HERE. Registration is not complete until payment has been submitted

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